HomeLink Healthcare is a clinician-led organisation that has been providing Hospital at Home services since 2016. We are experts in Virtual Wards, setting up our first one in 2019 at the Norfolk & Norwich University Hospital.
Virtual wards are a safe and efficient alternative to in-patient care. Our Nurses, Physiotherapists and Healthcare Assistants deliver in-person care in the place people call home, supported and enabled by technology.
Virtual Wards support patients who would otherwise be in hospital to receive the acute care, monitoring and treatment they need in their own home. This can be either ‘step up’ care (to prevent admissions to hospital) or ‘step down’ care (to leave hospital sooner).
In 2022, NHS England set a target for every integrated care system (ICS) to create 40-50 Virtual Ward beds per 100,000 people by April 2023. Guidance stresses that Virtual Wards should provide additional capacity, not stretch existing resources even more thinly. That’s where we can help.
Caring for acutely ill patients at home requires skill and experience. HomeLink Healthcare’s multi-disciplinary teams are built around clinicians with backgrounds in both acute and community care, who are experienced in delivering clinical care in the home. We are also able to provide wrap around care in the home.
Our Virtual Wards provide care at home for patients who have been in hospital, often with an acute exacerbation of chronic conditions. Virtual Ward patients are also those identified as being at risk of admission to hospital. We support people with a range of medical conditions including respiratory and frailty.
In the Virtual Ward model, clinical responsibility lies with the patient’s consultant, GP or primary care lead.
With HomeLink Healthcare, virtual wards include:
HomeLink Healthcare follows and adheres to the Virtual Ward guidance provided by NHS England. More details on this can be found here.
Watch this video, which was created by NHS England and features HomeLink Healthcare delivering Virtual Ward services to patients within Norfolk and Waveney ICS.
Our Hospital at Home services prevent people being admitted to hospital and enable others to come home more quickly.
– offer patients more choice
– improve patient flow
– free up hospital ward capacity
HomeLink Healthcare can rapidly and safely co-design and deploy a virtual ward which has an immediate benefit to patients and health systems. Typically this takes between 8 and 12 weeks from the date we are commissioned.
Download the case study and you’ll learn:
We report a suite of virtual ward key performance indicators (KPIs) in real-time, so commissioners have complete transparency about what we are doing and how we are doing it. Find out more about the process of commissioning HomeLink Healthcare to set up a Virtual Ward.
To speak to a member of our team about Virtual Wards, call us on (020) 3137 5370 or contact us. You can tell us about your situation, and we can tell you more about our experience of virtual wards and how we might be able to help you.
Emily Wells is an award winning digital health information expert. Here, she outlines her thoughts on how to develop a successful virtual ward, drawing on her Trust’s experience of working on new care pathways with HomeLink Healthcare.Read more
Our Chief Executive and Clinical Director Jill Ireland has been in demand this month and has presented at three events in the past month. See her in action here.Read more
Jill Ireland, CEO and Clinical Director of HomeLink Healthcare discusses virtual wards and how they're evolving.Read more
A requirement was identified for more complex wound care within the community so we developed a new service providing VAC pump therapy to patients in their homes as part of a virtual ward.Read more
There are many lessons to be learnt from the pandemic. In healthcare, every answer points to the need to care for more people at home. Find out how we've collaborated with NHS partners to combat these challenges.Read more
NNUH at Home is a co-created service, set up in 2019 to release in-patient bed capacity and improve patient flow.Read more
Find out how Early Supported Discharge Services and Virtual Wards can reduce Delayed Transfers of CareRead more
“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”
“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”