A day in the life of a Rehabilitation Support Worker

Company news Staff experiences 06th Sep 2020

Mazen describes his role as a Rehabilitation Support Worker at HomeLink Healthcare and the culture of the organisation that drives ways of working.

The patient should be at the centre of their care plan

My practice is to re-educate and increase functionality in patients at home, particularly those that have had reduced mobility or a fall. This could be due to impaired balance, muscle weakness, gait-ambulation disorders or lack of mobility. Our intervention as community rehabilitation workers assists and supports patients to return as much as they can to their previous normal life and go back to their main activities of daily living by giving them independence as much as they can. This could be shopping, mobilizing indoors or outdoors and help to improve their overall quality of life.

If you were to ask me what the benefits of the services being at home are, I would say that at home the patient finds themselves in a familiar setting, giving them peace of mind and knowing that family members could be nearby, but we still have a lot of challenges and goals that are personal to the patient. This makes it more stimulating and motivating at the same time. Our role as Rehabilitation Support Workers is to work with the patients goals and treatment plans – knowing that the patient should be at the centre of their plan.

We implement all of the evidence based physiotherapy plans that are based on assessment of the patients muscle, range of movement and current ability levels compared to their plans. It makes me very glad and happy to see our patients regaining their independence and getting back to their normal life when they achieve their goals. My relationship with my colleagues and managers at HomeLink Healthcare is filled with kindness, respect and frank discussions. It is young company where I feel valued, and good communication, wellness and work-life balance are promoted.

“You’re empowered to do the job how you believe it should be done. It’s all about the quality as opposed to the quantity of work. As a nurse, I want to be able to do the best job I can.”

Elaine, Community Nurse

 “It’s the best place I’ve ever worked. You’re treated with respect. You feel like your own boss. They listen to you; they’re willing to listen to any ideas you might have. It’s like another world.”

Michele, Healthcare Assistant

“I am so proud to be a part of such a wonderful team at HomeLink Healthcare, providing therapies for those in need.”

Gryte, Rehabilitation Support Worker

“HomeLink Healthcare is a fantastic place to work. I’ve never been as happy as I am now.”

Katrina, Healthcare Assistant

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