A day in the life of a Healthcare Support Worker

Andi tells us about her role as a Healthcare Assistant at HomeLink Healthcare and the value of working in the community.

I work out in the community mainly for the Paget at Home service that runs out of the James Paget Hospital helping patients with bridging packages of care, reablement and phlebotomy services.

A typical day for me would be checking my iPad before leaving home to travel around the area to see my patients and meet their individual needs whilst helping them to maintain as much independence as possible.

I also visit the hospital to collect paperwork and stock and deliver samples.

Besides visiting patients homes I write reports regarding each visit including various factors such as mobility, nutrition, elimination, mood and confirming medication has been taken. I also raise any concerns or queries with the on-site team from whom I can get support and advice.

I enjoy the role very much as I can give each patient 100% of my attention during my visit and help to provide them with the best possible outcomes. I also take part in regular team meetings and training to ensure I am up to date with all policies and procedures.

Andi, Healthcare Support Worker