A day in the life of a Healthcare Support Worker

Company news Staff experiences 06th Sep 2020

Andi tells us about her role as a Healthcare Assistant at HomeLink Healthcare and the value of working in the community.

I work out in the community mainly for the Paget at Home service that runs out of the James Paget Hospital helping patients with bridging packages of care, reablement and phlebotomy services.

A typical day for me would be checking my iPad before leaving home to travel around the area to see my patients and meet their individual needs whilst helping them to maintain as much independence as possible.

I also visit the hospital to collect paperwork and stock and deliver samples.

Besides visiting patients homes I write reports regarding each visit including various factors such as mobility, nutrition, elimination, mood and confirming medication has been taken. I also raise any concerns or queries with the on-site team from whom I can get support and advice.

I enjoy the role very much as I can give each patient 100% of my attention during my visit and help to provide them with the best possible outcomes. I also take part in regular team meetings and training to ensure I am up to date with all policies and procedures.

Andi, Healthcare Support Worker

“You’re empowered to do the job how you believe it should be done. It’s all about the quality as opposed to the quantity of work. As a nurse, I want to be able to do the best job I can.”

Elaine, Community Nurse

 “It’s the best place I’ve ever worked. You’re treated with respect. You feel like your own boss. They listen to you; they’re willing to listen to any ideas you might have. It’s like another world.”

Michele, Healthcare Assistant

“I am so proud to be a part of such a wonderful team at HomeLink Healthcare, providing therapies for those in need.”

Gryte, Rehabilitation Support Worker

“HomeLink Healthcare is a fantastic place to work. I’ve never been as happy as I am now.”

Katrina, Healthcare Assistant

Related resources

Company news

Don’t miss HomeLink Healthcare at NHS ConfedExpo 2024

Come and visit HomeLink Healthcare on stand D16 at NHS ConfedExpo 2024 to learn more about our services and how we can help you to reduce hospital admissions and readmissions, improve patient flow and capacity and reduce healthcare costs.

Read more
Case studyCompany news

Shortlisted for a Chief Allied Health Professions Officer (CAHPO) award

Reablement & physio, Awards & accreditations

HomeLink Healthcare’s AHPs Team and Lewisham Adult Therapy Team are finalists for a CAHPO Award 2022.

Read more
Company news

NHS Shared Business Services (NHS SBS) framework agreement renewal enables direct commissioning of Hospital at Home services

Virtual ward, Reablement & physio, Partnerships, Awards & accreditations

NHS SBS Patient Discharge Framework Agreement: HomeLink named as a supplier for Discharge to Assess and Virtual Wards.

Read more
Company news

Greener AHP week 2023


Making healthcare more environmentally sustainable. Read about our initiatives here.

Read more
Company news

HomeLink Healthcare wins Prestige Award

Awards & accreditations

In March 2023 we received great news that we had won a Prestige Award in the category: Home Care Provider of the Year – London & the South East. Find out more.

Read more

Got a question? Contact us on (020) 3137 5370

Join our mailing list

Get the latest news, case studies and opinion pieces

I agree(Required)