Last updated 9th August 2023
CQC Standard: Well-led
HSC Act Relevant: Good governance
HomeLink Healthcare believes that everyone should have the choice to be treated at home instead of in hospital.
We enable this with our safe, high quality and caring service, supported by technology and our skilled staff, delivering care at the right time in the right place.
HomeLink Healthcare’s aim is to be recognised for a commitment to providing high quality multidisciplinary care in the patients’ usual place of residence. Our services are designed, monitored, managed and delivered to meet the Care Quality Commission’s (CQC) Fundamental Standards of Quality and Safety. We deliver services that are safe, effective, well-led, caring and responsive.
The Quality Policy covers generic aspects of quality management and assurance.
More detailed subject matter is provided in the relevant policies and standard operating procedures (SOPs). These describe how HomeLink Healthcare plans, delivers, monitors and continually improves the provision of quality services to its patients and customers. HomeLink Healthcare aims to meet and exceed each customer’s level of satisfaction by making continuous improvement a focus and output for all team and senior leaders meetings.