Patient satisfaction surveys

We encourage all feedback as it gives us the opportunity to improve and develop our services, ensuring that we learn and improve the standard of care that we provide to our patients.

Our patient satisfaction surveys below are for service users, former service users or a service user’s family member / carer to feedback on their experience of HomeLink Healthcare services.

HomeLink Healthcare patient satisfaction surveys:

Please click on the relevant service to provide your feedback.

Services in London:

Services in the South East:

Services in the Midlands:

ULHT HomeLink Service

Services in the East of England:

Services in the North:

Sheffield HomeLink Service

Get in touch

Alternatively to speak to a member of our team with your feedback, call us on (020) 3137 5370 or contact us.

“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.

THANK YOU!!”

Patient feedback

“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”

Patient feedback

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

Dr Vassiliki Bravis Consultant, Imperial College London

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Patient feedback

“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”

Patient feedback

Resources:

Patient story

Patient Story: Building Confidence Through Compassionate Care at Home

Virtual ward, Patient experiences

Discover how compassionate care, clear communication, and personalised support helped Douglas overcome anxiety during his treatment for discitis at home.

Case study

Improving Oncology Pathways Through At-Home Blood Testing at The London Clinic

Hospital at Home, Partnerships

Read more about how we are improving patient experience, waiting times and flow with blood testing at home services in partnership with The London Clinic

Case study

Treating Patients Where They Feel Most Comfortable: How HomeLink Healthcare Supports the Diabetic Foot Clinic at Kettering General Hospital NHS Foundation Trust

Hospital at Home, Virtual ward

Learn how HomeLink Healthcare enables Kettering General Hospital’s diabetic foot clinic to treat patients at home, improving outcomes and reducing admissions.

Thought leadership

Rapid clinical capacity for winter pressure

Hospital at Home

Hospital at Home services for NHS winter pressures. HomeLink Healthcare provides scalable capacity to reduce delays, free hospital beds and improve flow.

Case study

Supporting Safe Discharge and Continuity of Care at Imperial College Healthcare NHS Trust

Hospital at Home, Reablement & physio

Discover how HomeLink Healthcare supported Imperial College Healthcare NHS Trust in improving patient flow, enabling safe discharge, and reducing readmissions through flexible community-based care services.

HomeLink Healthcare patient satisfaction surveys:

Get in touch

“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.

THANK YOU!!”

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Resources:

Patient Story: Building Confidence Through Compassionate Care at Home

Improving Oncology Pathways Through At-Home Blood Testing at The London Clinic

Treating Patients Where They Feel Most Comfortable: How HomeLink Healthcare Supports the Diabetic Foot Clinic at Kettering General Hospital NHS Foundation Trust

Rapid clinical capacity for winter pressure

Supporting Safe Discharge and Continuity of Care at Imperial College Healthcare NHS Trust

Got a question? Contact us on (020) 3137 5370

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