Patient satisfaction surveys


We encourage all feedback as it gives us the opportunity to improve and develop our services, ensuring that we learn and improve the standard of care that we provide to our patients.

Our patient satisfaction surveys below are for service users, former service users or a service user’s family member / carer to feedback on their experience of HomeLink Healthcare services.

HomeLink Healthcare patient satisfaction surveys:

Please click on the relevant service to provide your feedback.

Get in touch

Alternatively to speak to a member of our team with your feedback, call us on (020) 3137 5370 or contact us.

“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.


Patient feedback

“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”

Patient feedback

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

Dr Vassiliki Bravis Consultant, Imperial College London

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Patient feedback

“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”

Patient feedback


Case study

Partnership with HomeLink saves 20,000 bed days at James Paget Hospital

Hospital at Home, Partnerships

The service, known as Paget at Home, creates an additional ward of capacity every day, by providing treatment and care at home to patients who would otherwise have remained in hospital.

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Case study

Collaboration with four NHS organisations frees up two hospital wards every day

Hospital at Home, Partnerships

HomeLink Healthcare has been working across Norfolk & Waveney ICS alongside multiple NHS organisations to respond to exceptional capacity challenges.

Read more
Company news

2023 staff survey delivers excellent results with 84% staff engagement

Staff experiences

HomeLink Healthcare use the Happiness Index to measure staff happiness and engagement. Read more about the results of the survey here.

Read more
Case study

Joined-up work demonstrates compassion and helps avoid two hospital admissions

Hospital at Home, Patient experiences

Whilst the multi-disciplinary team were constructing a longer-term plan, the HomeLink team recognised where and how the couple were struggling and prevented two hospital re-admissions.

Read more
Thought leadership

NEW White Paper: Virtual Wards – Achieving the Ambition, Delivering the Benefits

Hospital at Home, Virtual ward

How well is the NHS doing against its ambitions in terms of capacity and occupancy? What needs to be done? And what does good look like?

Read more

Got a question? Contact us on (020) 3137 5370

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