Our story

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”
– Dr Vassiliki Bravis, Consultant, Imperial College London

We have developed a whole range of robust clinical and operational systems and work in partnership with technology providers. Our existing partners are positive about the impact of our services, with the majority working with us to increase the scale and scope of our service provision. 

We welcomed the NHS England guidelines in May 2022 that integrated care systems should work in partnership with the independent sector to set up virtual wards and other Hospital at Home services. We think that working with a clinically-led specialist provider of Hospital at Home services such as HomeLink Healthcare is an excellent way for the NHS to improve patient flow and deliver successful services. We look forward to continuing to work with ICSs/ICBs to help support them to increase capacity outside acute trusts, reduce crowding in A&E departments, ensure timely discharge of patients and provide better support for people at home. With our experience and expertise we can help accelerate the process, act as a catalyst for change and provide long-term solutions.  

We started working on our first virtual ward in 2019. We have grown significantly and now work with various NHS Trusts, ICSs, ICBs and commissioners, developing and implementing pathways for virtual wards, and also supported discharge, reablement and admission avoidance.

Since we started operating we have:  

  • been regulated and inspected by the CQC
  • achieved ISO9001:2015 accreditation 
  • exceeded the DSP Toolkit requirements for information security  
  • acquired Cyber Essentials Plus certification 
  • safely cared for thousands of patients in the place they call home   

Get in touch

To speak to a member of our team about our Hospital at Home services, call us on (020) 3137 5370 or contact us. You can tell us about your situation, and we can tell you more about our experience and how we might be able to help you.

Resources

Thought leadership

Being a good partner to the NHS in times of trouble

Partnerships

Jon Green, Consultant and former NHS CEO talks through the advantages of partnering with independent healthcare providers such as HomeLink Healthcare.

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Thought leadership

5 minutes with Jill Ireland, Chief Executive and Clinical Director

Staff experiences, Quality & governance

Jill Ireland, CEO and Clinical Director gives insight into how we work behind the scenes, her role within the company, the challenges created by the COVID-19 pandemic and the opportunities that exist within the wider industry.

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Thought leadership

I can get my coffee just how I like it, but can I get my healthcare just how I like it too?

Patient experiences

Our CEO and Clinical Director Jill Ireland talks through the current lack of patient choice and HomeLink Healthcare's mission to address this.

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Thought leadership

5 minutes with Jane Tobin, Chief Clinical Officer

Staff experiences

In this interview Jane discusses her experience in the healthcare sector, her role within the company and 'Tall Poppy Syndrome'.

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Thought leadership

5 minutes with April Thompson, Head of Clinical and Operational Services

Staff experiences

In this interview April discusses her role and how her time working for the NHS has helped her and her thoughts on the future of patient care..

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“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.

THANK YOU!!”

Patient feedback

“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”

Patient feedback

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

Dr Vassiliki Bravis Consultant, Imperial College London

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Patient feedback

“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”

Patient feedback

Got a question? Contact us on (020) 3137 5370

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