Entrance to Norfolk and Norwich HospitalWithin its first four months a new service, NNUH at Home, which prevents patients having to stay in the hospital any longer than necessary, has saved the Norfolk and Norwich University Hospital (NNUH) 365 bed days.

Patients often have to remain in hospital after they are fit enough to go home because the ongoing care they need is not available in their area or there is a delay before the care needed can start. Being in hospital can be very frustrating for patients and it prevents their hospital bed being used for another patient. These hold-ups, sometimes known as Delayed Transfer of Care, lead to operations for other patients being postponed and hold ups in A&E.

The NNUH and their partners HomeLink Healthcare started a new jointly developed service in January this year. Known as NNUH at Home, patients can leave hospital sooner as they receive care at home from community-based nurses and carers. If there are complications while at home, there’s a nurse on the end of a phone 24 hours a day and access back to hospital if needed.
Since the launch in January, NNUH at Home has been steadily building capacity. By the middle of April over 365 bed days had been made available to new patients, helping to ease the pressure on the hospital.

Jon Green, Director of Transformation at NNUH, said: “The best place for a patient to recover after a period of ill health is usually in their own bed in their own home. This project complements existing NHS community services by enabling more patients to get home sooner and to be looked after in their own home during the last few days of their acute episode of care. This is a first for NNUH but is a model that has been successfully adopted by other hospitals across the country. We look forward to continuing to work with HomeLink Healthcare to develop the service so that more patients get back to their own bed sooner over the coming weeks and months.”

To find our more please contact Andy Collett andy.collett@homelinkhealthcare.co.uk. 07984 570844

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