Why join HomeLink Healthcare

Wordcloud from patient feedback:

About HomeLink Healthcare 

At HomeLink Healthcare we believe that everyone has the right to be treated in the place they call home rather than in the hospital when it is clinically safe to do so.  

HomeLink Healthcare provides high-quality Hospital at Home services to NHS patients through a multi-disciplinary team of Nurses, Physiotherapists and Healthcare Support Workers.  

We do this through a number of pathways including: Early Supported Discharge, Discharge to Assess, Virtual Ward, Re-ablement, Intermediate Care, Bridging Packages of Care and Admission Avoidance.  

Staff feedback 

“It’s the best place I’ve ever worked”, Elaine, Clinical and Operational Lead, RN

“It’s all about quality rather than quantity of work”, Michele, Healthcare Support Worker 

“We really value honesty, trust and transparency. Our staff really feel this”, April, Head of Clinical & Operational Services 

“For me, this company is very supportive. I can’t say a bad word about them.” Igor, Physiotherapist 

How do HomeLink support staff to deliver high quality care?

HomeLink Healthcare are led by clinicians and have a supportive management culture.  

We provide 24/7 in-house clinical support. This means that you can always have a conversation with a clinician who understands your questions.  

Our accessible electronic patient record system means no need for endless paperwork to complete, allowing staff to spend quality time with each patient.  

Read more about quality on our about us page.

How do HomeLink support career development?

All staff are supported with an in-depth programme of training which is a mix of online, Teams and face-to-face. Staff are also encouraged to participate in relevant external training and we allocate up to five paid study days for staff members. 

Annual appraisals and development plans are in place to support our people to develop their careers. We encourage career development and rotation between different services.

From a Therapy perspective we’ve implemented a band five to band six training programme to support newly graduated physiotherapists. This provides support around leadership, management and patient care.  

What do salary and benefits look like?

  • We have our own in-house pension scheme and staff can opt for us to pay into a pension of their choice. 
  • All professional registration fees are paid for. Our community staff  are paid from home to home in terms of mileage and time.  
  • An in-depth training programme includes up to five paid study days per year for personal study.  
  • Staff receive 33 days holiday per year plus their birthday off.

Do you offer flexible working?

Our service runs from early morning to late in the evening. Due to the nature of the work there is often flexibility in the hours that we provide services and therefore which staff can work. We will always do our best to offer flexibility to suit individual staff schedules and commitments, whilst ensuring we can meet the needs of our patients. 

What support do you offer for travel / car expenses?

All staff will need to drive and have access to a car. We pay 45p per mile travel expenses.  

We can provide staff with expenses loans so that staff are not out of pocket. 

How many patients will I see each day?

Our staff carry out on average five visits per shift and spend a minimum of 45 minutes with patients on each visit.  

What wellbeing resources are available to staff?

The happiness and well-being of our staff is as important to us. Resources include an Employee Assistance Programme; access to a well-being app and website with useful tools and resources 

As long as policies are followed we operate a no blame culture that encourages us to learn from mistakes. Regular open-door sessions with senior leaders and freedom-to-speak guardians provide opportunities for staff to share concerns or something positive with our senior leaders. 

Our staff survey and Happiness index enables staff to provide anonymous feedback on how they are feeling at any time. 

Can you play a part in our future?  

If you are kind, a great team player, have relevant experience and are committed to providing the best possible care to our patients we’d love to hear from you. 

Our values:

Find out more about what it is like working with HomeLink Healthcare  

Resources

Company news

A day in the life of a Community Physiotherapist

Staff experiences

Saahil describes what working as a community physiotherapist for HomeLink Healthcare is like.

Read more
Company news

A day in the life of a registered nurse in the community

Staff experiences

Gill tells us about a typical day as a community nurse for HomeLink Healthcare delivering patient centred care to facilitate early discharge from hospital.

Read more
Company news

A day in the life of a Rehabilitation Support Worker

Staff experiences

Mazen describes his role as a Rehabilitation Support Worker at HomeLink Healthcare and the culture of the organisation that drives ways of working.

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Company news

A day in the life of a Healthcare Support Worker

Staff experiences

Andi tells us about her role as a Healthcare Support Worker at HomeLink Healthcare and the value of working in the community.

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Thought leadership

5 minutes with Jill Ireland, Chief Executive and Clinical Director

Staff experiences, Quality & governance

Jill Ireland, CEO and Clinical Director gives insight into how we work behind the scenes, her role within the company, the challenges created by the COVID-19 pandemic and the opportunities that exist within the wider industry.

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Thought leadership

5 minutes with Jane Tobin, Chief Clinical Officer

Staff experiences

In this interview Jane discusses her experience in the healthcare sector, her role within the company and 'Tall Poppy Syndrome'.

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Thought leadership

5 minutes with April Thompson, Head of Clinical and Operational Services

Staff experiences

In this interview April discusses her role and how her time working for the NHS has helped her and her thoughts on the future of patient care..

Read more

“You’re empowered to do the job how you believe it should be done. It’s all about the quality as opposed to the quantity of work. As a nurse, I want to be able to do the best job I can.”

Elaine, Community Nurse

 “It’s the best place I’ve ever worked. You’re treated with respect. You feel like your own boss. They listen to you; they’re willing to listen to any ideas you might have. It’s like another world.”

Michele, Healthcare Assistant

“I am so proud to be a part of such a wonderful team at HomeLink Healthcare, providing therapies for those in need.”

Gryte, Rehabilitation Support Worker

“HomeLink Healthcare is a fantastic place to work. I’ve never been as happy as I am now.”

Katrina, Healthcare Assistant

Got a question? Contact us on (020) 3137 5370

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