Integrated care service for ICBs

A new fixed-price solution to productivity challenges and improving patient outcomes 

Often patients can’t be discharged from hospital (or avoid admission) due to the delay in assembling care packages from multiple providers, e.g. Domiciliary Care, Community Physiotherapy and Community/District Nursing. These delays cause deconditioning of patients, additional costs and a shortage of beds for elective care and admissions from Emergency Departments.

Our Integrated Care at Home service provides an ‘at home ward’ of hospital beds, at a fixed price. The ‘ward’ enables patients to receive Intermediate Care at Home for up to 6 weeks as soon as they are medically stable. During this time patients will then either complete their recovery, be in a position to be supported by family members, or HomeLink Healthcare will oversee the transfer to a other providers for longer term support. Once a ‘bed’ is freed up, the ward can take on another patient.

Key features 

Patient-centred holistic care:

Our Integrated Care Service prioritises the individual needs of patients, ensuring a personalised and patient-centred approach. Traditional models are based on available resource and can be a postcode lottery. With our new Integrated Care Service, care and support is delivered based on patient needs to maximise recovery in whatever form it takes. By focusing on holistic care, we empower patients to regain independence and achieve optimal recovery within the comfort of their own homes.

Proven cost-effectiveness: 

As a provider with a track record in clinical hospital-at-home care since 2016, HomeLink Healthcare brings you a cost-effective solution. Our Integrated Care Service delivers quantifiable improvements and reablement, contributing to lower future costs while maintaining high-quality care standards. Providing care at home is a lower cost alternative to providing additional inpatient beds (escalation capacity), in one study in the East of England our service was (on average) 45% of the cost of the patient remaining in hospital.

MDT approach for comprehensive support: 

Our multidisciplinary team (MDT) approach ensures targeted, timely, and holistic care at home for complex patients post-hospitalisation. By addressing the most critical phase of the post-hospital journey, we facilitate a smoother transition for patients, helping them achieve the best recovery they can make. This focus on patients reaching a higher level of independence than standard discharge reduces the dependence on longer term system support (saving cost) and helps people return to being economically active.

System-wide productivity benefits: 

Embracing our Integrated Care Service translates to system-wide benefits, including increased inpatient bed capacity facilitating flow from ED and achieving elective targets, better patient outcomes, reduced strain on stretched services/reduce needs for ongoing social care, and a positive impact on overall healthcare costs. It’s a win-win solution that elevates patient care and streamlines healthcare resources. 

Get in touch

To find out more about the process of commissioning HomeLink Healthcare to set up a Hospital at Home service, click on the button below.

To speak to a member of our team about how our service model works, call us on (020) 3137 5370 or email us below.  You can tell us about your situation, and we can tell you more about our experience and how we might be able to help you.

Resources

Patient story

Patient Story: Building Confidence Through Compassionate Care at Home

Virtual ward, Patient experiences

Discover how compassionate care, clear communication, and personalised support helped Douglas overcome anxiety during his treatment for discitis at home.

Read more
Case study

Improving Oncology Pathways Through At-Home Blood Testing at The London Clinic

Hospital at Home, Partnerships

Read more about how we are improving patient experience, waiting times and flow with blood testing at home services in partnership with The London Clinic

Read more
Case study

Treating Patients Where They Feel Most Comfortable: How HomeLink Healthcare Supports the Diabetic Foot Clinic at Kettering General Hospital NHS Foundation Trust

Hospital at Home, Virtual ward

Learn how HomeLink Healthcare enables Kettering General Hospital’s diabetic foot clinic to treat patients at home, improving outcomes and reducing admissions.

Read more
Thought leadership

Rapid clinical capacity for winter pressure

Hospital at Home

Hospital at Home services for NHS winter pressures. HomeLink Healthcare provides scalable capacity to reduce delays, free hospital beds and improve flow.

Read more
Case study

Supporting Safe Discharge and Continuity of Care at Imperial College Healthcare NHS Trust

Hospital at Home, Reablement & physio

Discover how HomeLink Healthcare supported Imperial College Healthcare NHS Trust in improving patient flow, enabling safe discharge, and reducing readmissions through flexible community-based care services.

Read more

“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.

THANK YOU!!”

Patient feedback

“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”

Patient feedback

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

Dr Vassiliki Bravis Consultant, Imperial College London

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Patient feedback

“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”

Patient feedback

Got a question? Contact us on (020) 3137 5370

Join our mailing list

Get the latest news, case studies and opinion pieces

I agree(Required)