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HomeLink Healthcare is a clinician-led organisation providing safe, high-quality Hospital at Home services to NHS patients.
Our Hospital at Home including Virtual Ward services can prevent some people being admitted to hospital and enable others to come home more quickly.
HomeLink Healthcare’s clinical pathways are delivered by nurses, therapists and support staff. Our proven multi-disciplinary holistic approach delivers good outcomes and high levels of patient satisfaction. We are regulated and inspected by the Care Quality Commission (CQC) with services designed, monitored and managed to meet CQC’s fundamental standards.
Within these pathways, our highly skilled multi-disciplinary teams can deliver safely a range of interventions in the patient’s home, seven days a week.
HomeLink Healthcare work with hospitals and local authorities to provide bridging packages of care for patients waiting for a start date for social care preventing delayed transfers of care.
We are also able to provide wraparound care in the home.
Our services across Norfolk and Waveney ICS free up the equivalent of two hospital wards every day.
Our Hospital at Home services:
- free up hospital ward capacity
- improve patient flow
- offer patients more choice
- reduce delayed discharges
- cost significantly less than the equivalent in-patient stay
We do this by working flexibly through the following clinical pathways:
Early supported discharge & D2A
Patients who are medically stable can come out of hospital sooner to continue their pathway to full recovery in the place they call home, rather than in hospital. This may include nursing and/or physiotherapy care.
Virtual wards
Patients who are medically stable can come out of hospital sooner to continue their pathway to full recovery in the place they call home, rather than in hospital. This may include nursing and/or physiotherapy care.
Reablement
Using a person-centred approach, individuals learn or re-learn the skills necessary to be able to engage in activities/occupations that are important to them.
Anticipatory care
Active treatment by healthcare professionals in the patient’s home for a condition that otherwise would require acute hospital in-patient care, always for a limited time period.
“Having just recovered from a recently diagnosed infection, I would like to say a huge thank you to your team that were involved in my treatment. They are professional, hardworking, inspirational, dedicated, caring and above all great ambassador for the NHS.”
– Patient feedback
The hallmarks of our work across these pathways include:
- working in partnership with other providers to coordinate and schedule care and address inequalities in access to care
- pre-discharge assessment
- facilitating same-day transfer/discharge
- home-based care up to QDS (visits up to four times a day), seven days a week
- a 24/7 on-call service, every day of the year
- real-time activity data / analytics
- key performance indicators and business intelligence reporting
- care management and coordination
DOWNLOAD OUR CASE STUDY
Our collaboration with four NHS organisations across Norfolk and Waveney ICS frees up two hospital wards every day and was shortlisted for a 2023 HSJ Partnership Award.
Download the case study and you’ll learn:
- The impact that can be achieved on increasing hospital capacity, improving patient flow, reducing delayed discharges and delivering great patient outcomes
- The benefits of working collaboratively with an expert Hospital at Home provider
Work with us
Find out more about the process of commissioning HomeLink Healthcare to set up a Hospital at Home service.
Get in touch
To speak to a member of our team about our Hospital at Home services, call us on (020) 3137 5370 or contact us. You can tell us about your situation, and we can tell you more about our experience and how we might be able to help you.
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Company news
NHS England and IHPN visit HomeLink Healthcare service
Sam Sherrington, Deputy Director for Community Nursing at NHS England visited us at St. Mary’s Hospital to see how HomeLink Healthcare services work in practice. She was glowing in her praise of the service we deliver. Watch the video here!
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Case study
Case study: Feasibility assessment
A recent feasibility assessment concluded that implementing Hospital at Home services would free up significant numbers of inpatient beds.
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Case study
Admission avoidance case studies
Read about the benefits of admission avoidance to patients.
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Case study
In-reach physiotherapy service in care homes benefits patients and hospitals
Patients are assessed by a HomeLink Healthcare physiotherapist in the care home within 72 hours of admission and start receiving physiotherapy and re-ablement immediately.
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Thought leadership
Release in-patient bed capacity this winter with Hospital at Home services
hospitals are increasingly looking towards Hospital at Home services to free up beds ahead of winter. Find out how we can help with seasonal resilience,
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