The in-reach reablement service is a physiotherapy-led step-down service that allows patients to be discharged from hospital into a care home while having their social care needs assessed.
The service enables patients who may otherwise need to stay in hospital to be discharged.
Following a hospital stay, some patients may struggle to return home until they have received a course of reablement.
Patients may require a package of care with up to four visits a day which can be difficult to source and costly to provide.
If patients don’t have the right type of support or equipment at home, hospitals may be unable to discharge them, and they remain in a hospital bed.
HomeLink Healthcare’s in-reach reablement service supports patients in care homes with short-term physiotherapy and reablement. The aim is to improve mobility and avoid further deconditioning in preparation for returning home safely within a few weeks.

Whilst in hospitals or care home environments, patients may become deconditioned, leading to them to lose confidence, muscle strength and endurance. These factors combined can lead to an increased risk of falls, poor mobility and increased care needs. By receiving timely regular support that is tailored to individual needs, patients are able to recover and return home more quickly.
Tracking clinical outcomes (EQ-5D-5L) and mBarthel scores enable us to evidence the progression of our patients. As with all HomeLink Healthcare services, the in-reach reablement service has seen improved outcomes for patients, with an average of 46% self-reported improvement in EQ-5D-5L (VAS) scores in 2024.
By enabling patients to leave hospital when they no longer meet the criteria to reside, the in-reach reablement service helps hospitals to reduce delayed discharges, increase hospital capacity and improve patient flow. Read our in-reach reablement case study here.
We report a suite of anticipatory care key performance indicators (KPIs) in real-time, so commissioners have complete transparency about what we are doing and how we are doing it. To find out more about the process of commissioning HomeLink Healthcare to set up a hospital at home service, click on the button below.
To speak to a member of our team, call us on (020) 3137 5370 or email us below. You can tell us about your situation, and we can tell you more about our experience and how we might be able to help you.
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