Our impact

Acute NHS Hospital Trusts have identified multiple challenges that consistently impact on patient flow. These include:

• Lack of same day availability of community services
• Lack of commissioned community services to support at home care
• Delays in the commencement of packages of care
• Community services are not always available in care Homes
• Delays in access to negative pressure therapy
• Availability of same day IV Therapy at Home services
• Patients not routinely discharged at weekends
• Patients not routinely discharged from midday
• Inequality of access to community care

Patient impact

At HomeLink Healthcare we believe that everyone should be treated at home if they want, when it’s clinically safe. This is not just a matter of individual choice. It can often lead to better patient outcomes.

Many people lose independence and strength while being treated in hospital. Older people are particularly prone to decondition quickly as in-patients, losing muscle mass and confidence. They can pick up hospital infections and end up staying in hospital for longer than is necessary. A recent report by X concluded that: quote here about people staying too long in hospital (and link out to report or provide reference).

By contrast, as long there is appropriate support, evidence points to benefits for patients being released from hospital when it is clinically safe. OR for them not to be in hospital in the first place if they don’t need to be. There are a number of reasons for this. The comfort of familiar surroundings, visits from friends and family, and sleeping in one’s own bed all increase a sense of well-being. People also feel empowered by being involved in their care plans and schedules. And they are more likely to move regularly in their own homes. Close with another quote/more evidence here – supporting better hospiotal outcomes for home treatment.

Patient Feedback 1 – Allowed me to leave hospital 6 weeks earlier

“You did everything exceptionally and allowed me to leave hospital six weeks earlier than planned because of the service you provided.


Patient feedback

Patient Feedback 1 – If I had stayed in the hospital I would not have achieved everything I have done

“I am so grateful to have been referred to HomeLink Healthcare, they have really helped me get back on my feet. If I had stayed in the hospital I would not have achieved everything I have done”

Patient feedback

Patient Feedback 1 – Imperial consultant’s dad feedback

“I want to thank you from the bottom of my heart, and let you know that the work you do makes a true difference to people’s lives and wellbeing.”

Dr Vassiliki Bravis Consultant, Imperial College London

Patient Feedback 1 – Picc line

“Exceptional, amazing service with highly qualified staff. I felt confident at all times that staff knew how to deal with my picc line and my four times-a-day antibiotics was made easier by such lovely caring and compassionate staff”

Patient feedback

Patient testimonial 1: without the visiting therpist I wouldn’t be where I am today

“The visiting therapist took her time with me, was always providing encouragement and without that I wouldn’t be at the point I am today.”

Patient feedback
Thought leadership

Being a good partner to the NHS in times of trouble


Jon Green, Consultant and former NHS CEO talks through the advantages of partnering with independent healthcare providers such as HomeLink Healthcare.

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Thought leadership

5 minutes with Jill Ireland, Chief Executive and Clinical Director

Staff experiences, Quality & governance

Jill Ireland, CEO and Clinical Director gives insight into how we work behind the scenes, her role within the company, the challenges created by the COVID-19 pandemic and the opportunities that exist within the wider industry.

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Thought leadership

I can get my coffee just how I like it, but can I get my healthcare just how I like it too?

Patient experiences

Our CEO and Clinical Director Jill Ireland talks through the current lack of patient choice and HomeLink Healthcare's mission to address this.

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Thought leadership

5 minutes with Jane Tobin, Chief Clinical Officer

Staff experiences

In this interview Jane discusses her experience in the healthcare sector, her role within the company and 'Tall Poppy Syndrome'.

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Thought leadership

5 minutes with April Thompson, Head of Clinical and Operational Services

Staff experiences

In this interview April discusses her role and how her time working for the NHS has helped her and her thoughts on the future of patient care..

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